PRIVACY POLICY
Effective date: 18 September 2026
Last updated: 18 September 2026
1. Introduction
CorporateSport (“CorporateSport”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit or use our website, www.corpsport.co.za, including any associated websites, pages, forms, booking facilities and online services operated by CorporateSport.
This Privacy Policy is intended to comply with the Protection of Personal Information Act 4 of 2013 (“POPIA”) and other applicable South African privacy and data-protection legislation.
By using our website or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy.
2. Who we are
The responsible party for the processing of your personal information is:
CorporateSport
Legal entity: CorporateSport
Address: 9 Silverhill Crescent, Kenilworth, Cape Town, South Africa
Telephone: 082 553 4232
Email: ross@corpsport.co.za
Website: www.corpsport.co.za
Where applicable, CorporateSport’s Information Officer is:
Information Officer: Sally Frazer
Via Email
Telephone: 082 553 4232
3. What is personal information?
For purposes of this Privacy Policy, “personal information” has the meaning given to it in POPIA.
It generally means information relating to an identifiable, living natural person and, where applicable, an identifiable existing juristic person.
Depending on how you interact with us, this may include:
Your name and surname;
Company or organisation name;
Job title or position;
Email address;
Telephone or mobile number;
Physical or postal address;
Billing and delivery information;
Information supplied when booking an event;
Information supplied when purchasing or enquiring about products or services;
Correspondence and communications with us;
Information submitted through online forms;
Marketing and communication preferences;
Website usage information;
IP address and technical information about your device or browser; and
Other information that you voluntarily provide to us.
We will only request personal information that is reasonably necessary for the particular purpose for which it is collected.
4. How we collect personal information
We may collect personal information in a number of ways, including when you:
Visit or use our website;
Complete an online enquiry or contact form;
Book or enquire about an event;
Purchase or enquire about a product;
Request information from us;
Subscribe to a newsletter or other communication;
Contact us by telephone, email or other means;
Communicate with us regarding an existing booking, order or enquiry;
Participate in an event or activity organised by CorporateSport; or
Otherwise voluntarily provide information to us.
We may also automatically collect certain technical information when you visit our website, as described in the section dealing with cookies and website analytics below.
5. Why we collect and use your personal information
We may process your personal information for purposes including:
5.1 Providing our services
To:
Respond to enquiries;
Process bookings and registrations;
Manage event attendance;
Process orders and purchases;
Arrange delivery or collection of products where applicable;
Provide information about our events, speakers, products and services;
Communicate with you regarding an event, booking or order; and
Provide customer support.
5.2 Business administration
We may use personal information to:
Maintain our business records;
Process invoices and payments;
Manage customer and supplier relationships;
Resolve disputes or complaints;
Maintain appropriate accounting and financial records;
Prevent fraud, abuse or unlawful activity; and
Comply with applicable legal and regulatory obligations.
5.3 Marketing and communications
Where permitted by law, we may use your contact details to send you information about CorporateSport events, products, services, special offers, news and other communications that may be relevant to you.
Where required by law, we will obtain your consent before sending direct marketing communications.
You may unsubscribe from marketing communications at any time by using the unsubscribe facility included in the communication or by contacting us via email
Unsubscribing from marketing communications will not prevent us from sending communications that are necessary for an existing booking, transaction, order or other service you have requested.
6. The legal basis for processing your information
We will process personal information only where permitted by POPIA and other applicable law.
Depending on the circumstances, this may include where:
You have provided consent;
Processing is necessary to perform a contract with you or to take steps at your request before entering into a contract;
Processing is necessary to comply with a legal obligation;
Processing protects a legitimate interest of CorporateSport or another party, where permitted by law; or
Processing is otherwise permitted or required by applicable legislation.
Where processing is based on your consent, you may withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing that took place before your withdrawal.
7. Information provided when making a booking
If you book or register for a CorporateSport event, we may collect information necessary to administer your booking.
This may include:
Name and surname;
Company name;
Email address;
Telephone number;
Number of attendees;
Guest or delegate information;
Dietary or other event-related requirements where relevant;
Billing information; and
Other information reasonably required to administer the event.
We will use this information to manage your booking, communicate event information and provide the services associated with your booking.
Where an event requires information to be shared with a venue, caterer, payment provider or other service provider, only information reasonably necessary for that purpose will be shared.
8. Payment information
Where payments are made through an online payment facility, payment information may be processed by an independent third-party payment service provider.
CorporateSport does not generally require or store complete credit-card or debit-card details on its own systems.
Payment information may be subject to the privacy policies and terms of the relevant payment service provider.
You should review the privacy policy of the payment provider used for a particular transaction where applicable.
9. Sharing personal information with third parties
We will not sell your personal information.
We may, however, disclose or provide access to personal information to third parties where reasonably necessary for the operation of our business or where permitted or required by law.
These parties may include:
Event venues;
Catering and hospitality providers;
Payment service providers;
Courier and delivery companies;
Website hosting and technical service providers;
Email and newsletter service providers;
IT and software service providers;
Professional advisers such as accountants, auditors or legal advisers;
Government, regulatory or law-enforcement authorities where legally required; and
Other service providers acting on our behalf.
Where third parties process personal information on our behalf, we will take reasonable steps to require them to process the information confidentially and in accordance with applicable privacy and data-protection requirements.
We will not disclose personal information to third parties for unrelated purposes unless permitted by law or with the appropriate consent.
10. Website hosting and service providers
Our website and associated services may be hosted or supported by third-party technology providers.
These providers may process technical information, website usage information and information submitted through the website as necessary to provide their services.
We take reasonable steps to ensure that service providers who process personal information on our behalf have appropriate security and confidentiality measures in place.
11. Cookies and website analytics
Our website may use cookies and similar technologies.
Cookies are small text files stored on your device that can help a website remember information about your visit and improve the website experience.
We may use cookies for purposes including:
Website functionality;
Remembering preferences;
Understanding how visitors use our website;
Measuring website performance;
Improving our website and services;
Security; and
Marketing or advertising analytics, where applicable.
We may use third-party analytics or website services that collect information about website usage.
You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the website.
12. Website security
We take reasonable technical and organisational measures to protect personal information against:
Loss;
Damage;
Unauthorised access;
Unauthorised disclosure;
Unlawful processing;
Accidental destruction; and
Other reasonably foreseeable risks.
However, no website or electronic transmission can be guaranteed to be completely secure.
You should therefore exercise appropriate caution when transmitting personal information over the internet.
If we become aware of a security compromise involving personal information, we will take appropriate steps in accordance with applicable law, including notifying affected parties and the Information Regulator where required.
13. How long we keep personal information
We will retain personal information only for as long as reasonably necessary for the purpose for which it was collected, unless:
We are required by law to retain it for a longer period;
We need it for legitimate business or legal purposes;
It is required for the establishment, exercise or defence of legal claims; or
You have otherwise consented to its retention where appropriate.
When personal information is no longer required, we will take reasonable steps to securely delete, destroy or de-identify it.
14. Accuracy of personal information
We endeavour to keep personal information accurate, complete and up to date.
If you become aware that information we hold about you is incorrect or incomplete, please contact us via email and we will take reasonable steps to correct it.
15. Your rights
Subject to applicable law, you have rights in relation to your personal information.
These may include the right to:
Ask whether we hold personal information about you;
Request access to personal information that we hold about you;
Request correction or updating of inaccurate information;
Request deletion of information where there is a lawful basis to do so;
Object to certain processing of your personal information;
Object to the processing of your personal information for direct marketing;
Withdraw consent where processing is based on consent;
Lodge a complaint regarding our handling of your personal information; and
Lodge a complaint with the Information Regulator where appropriate.
Some of these rights are subject to limitations and exceptions contained in POPIA and other applicable legislation.
The Information Regulator confirms that data subjects may request access to personal information held about them and may request correction or deletion in circumstances permitted by law.
16. How to exercise your rights
To request access to, correction of, or deletion of your personal information, or to exercise another applicable right, please contact us:
Via Email
Postal address: 9 Silverhill Crescent, Kenilworth, Cape Town, South Africa
We may need to verify your identity before processing certain requests.
Where a request is made under applicable legislation, we will deal with it within the time period prescribed by that legislation.
17. Direct marketing
We respect your right to control direct marketing communications.
Where required by POPIA, we will obtain consent before sending direct electronic marketing communications.
You may opt out of marketing communications at any time.
If you unsubscribe from a marketing mailing list, we may retain your basic contact information on a suppression or do-not-contact list to ensure that we do not inadvertently send you further marketing communications.
18. Children’s information
Our website and services are not generally directed at children.
We do not knowingly collect personal information from children except where permitted by law and where appropriate safeguards and consent requirements have been met.
If you believe that a child has provided personal information to us without the necessary consent, please contact us.
19. Information about companies and business contacts
CorporateSport primarily provides services to businesses and business professionals.
Where you provide us with information relating to a company, organisation or business, certain information may constitute personal information where it relates to an identifiable individual.
We will handle such information in accordance with applicable privacy legislation.
20. International transfers of personal information
Some of our technology, hosting, email, payment, analytics or other service providers may operate outside South Africa.
Where personal information is transferred or made accessible outside South Africa, we will take reasonable steps to ensure that the transfer complies with applicable requirements of POPIA, including where necessary ensuring that an appropriate level of protection or other lawful basis for the transfer exists.
21. Third-party websites
Our website may contain links to websites operated by third parties.
These websites have their own privacy policies and terms of use.
CorporateSport is not responsible for the privacy practices, content or security of third-party websites.
We recommend that you review the privacy policy of any third-party website before providing personal information to it.
22. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect:
Changes to our services;
Changes to our website;
Changes to how we process personal information;
Changes in technology; or
Changes in applicable legislation or regulatory requirements.
The latest version will be published on our website and will indicate the date on which it was last updated.
23. Complaints
If you have a concern about how CorporateSport has handled your personal information, we ask that you contact us first so that we can attempt to resolve the matter.
Please contact:
CorporateSport
Via Email
If you are not satisfied with our response, you may lodge a complaint with the South African Information Regulator.
Information Regulator – South Africa
Website: www.inforegulator.org.za
Email for POPIA complaints: POPIAComplaints@inforegulator.org.za
The Information Regulator is responsible for administering POPIA and PAIA in South Africa.
24. Acceptance of this Privacy Policy
By using our website and voluntarily providing personal information to CorporateSport, you acknowledge that you have had an opportunity to review this Privacy Policy.
Where POPIA or other applicable law requires specific consent, we will request that consent separately and in an appropriate manner.
CorporateSport
9 Silverhill Crescent
Kenilworth
Cape Town
South Africa
Telephone: 082 553 4232
Via Email
Privacy enquiries: Via Email
Last updated: 18 September 2026